Programming

The only ESI Systems that are programmed the same are the ones that are still in the box in Plano Texas. Once they go into service (which is probably where yours is) they are unique. If you desire to improve the service of your ESI System to your business get the current custom programming backed up.

How to PROGRAM KEYS

To program a key to serve a specific purpose follow this simple procedure.

1. Press the desired key and hold it for 2 seconds.

2. Use the numeric keypad and enter the code that corresponds to your selection.

3. Press the desired key briefly.

If programming a line key such as Line 1 use “1” during step 2.

If programming an extension number use the extension number during step 2.

If programming a feature use the 3 digit code from the feature list in step 2.

How to record GREETINGS

Simple Steps: PRGM-HOLD-Password-#-6-1-1#-1 (begin recording) 1 #

The following explains what each entry accomplishes.

PRGM is the first of 2 keys used to enter programming.

HOLD is the second key used to enter programming.

Password is required to enter programming. If you don’t have the necessary password required to enter this level of programming give me a call and I will get it for you. I could just post it but that is forbidden by the gods of telephony.

# or pound is entered to feed the password you have entered into the system for verification.

6 is entered to access “Recording of Prompts” which is where you want to be.

1 is entered to access “Record the Main Greeting” , also where you want to be.

1# is entered to choose menu branch 1.

1 will begin the recording process and 1 again will end the recording process.

If you are satisfied press # to accept the new recording, if not, press 1 and record again.

You will be given the opportunity to record greetings for both DAY and NIGHT modes.

When finished press RELEASE